Thank you for choosing Discount Pool Depot, Inc.

  • Discount Pool Depot sells directly from the Manufactures of high quality swimming pool products.
  • All products sold are new and not reconditioned, and carries a full manufacturers warranty.
  • We only offer the best equipment on the market today with the highest attention to quality and their warranty.

Terms and Conditions of Sale

Prices

All prices and specifications are subject to change without notice. Discount Pool Depot, Inc., shall not be held liable for graphic, clerical, typographical, and printing errors. While great care is given to our site and publications, errors do sometimes arise and for that we apologize.

Returned Merchandise

Any merchandise returned with out the RMA# number and not sent freight paid will be refused. Please see complete policy below.

The return of a non-defective item

All returned merchandise must have a return material authorization number (RMA#) on the outside of the box. Authorized returns must be received within 30 days from the date of buyer's receipt of merchandise. Non-defective returned merchandise must be in original, unopened packaging, in condition allowing it to be resold. A 15% restocking fee, and all shipping charges/processing fees will be deducted from any credit due on all returned merchandise unless other arrangements have been made with Discount Pool Depot, Inc. All Product orders are considered valid until canceled. Orders not cancelled prior to shipping will incur shipping charges and processing fees when merchandise is returned.

No returns on aboveground pool kits, or heaters.

No defective returns will be allowed if shipped by truck line, unless buyer pays freight both ways. Warranty service from the manufacturer's field warranty service centers is how these defective products will be handled or repaired. Damaged items must be refused at time of delivery.

Shipping

All Shipping of larger items are curbside only. For items such as pool kits and spas the receiver is responsible for unloading the merchandise.

Inspect all items when received for shortage or damage. Discount Pool Depot, Inc. is not responsible for these occurrences. Any Shortage or damage To Shipped items should be Reported to the carrier at time of delivery. Any shortages and damaged items are the sole responsibility of the carrier. If not reported there can be no claim of shipping damage or shortage.

All shipping costs are estimated when you order. If they are different from your online order form you will be notified via E-mail of actual cost.

Warranty

Discount Pool Depot, Inc. does not express or imply any warranty. All Warranties are the responsibility of the manufacturer. Discount Pool Depot, Inc. expressly disclaims liability for any injury, loss, or damage arising from the use or inability to use an item sold by us. Our only obligation is to replace an item that is delivered defective and this obligation is limited.

Tennessee Residents

Orders by Tennessee Residents may be subject to normal TN state sales tax on all sales. These monies will be in addition to and not already reflected in the pricing.

Our contact information

By email:
pooldepot@comcast.net

By standard mail:
Discount Pool Depot,Inc.#268
2809 Kirby Parkway,suite 116
Memphis,Tn.38119
pooldepot@comcast.net

Shipping Information:

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Refund, Returns and Cancellation Policies:

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Frequently Asked Questions:

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